Eastern Propane & Oil Case Study Eastern Propane & Oil Case Study
A HISTORY OF USING PROPANE VEHICLES
It’s hard to pinpoint exactly when Eastern Propane & Oil (Eastern) started using propane powered vehicles because it’s been at least 50 years. The company “has always run on propane,” says Mike Gagne, Fleet AVP for Eastern. An important reason why is because Eastern performs all of its vehicle repair and service work in-house. The company’s mechanics are very familiar with the propane systems, so Eastern can reap the benefits of the fuel and maintenance savings that already come standard with propane vehicles. Today, 40 percent of the company’s fleet is propane-powered, with more being added as vehicles are retired.
MARKETER COMPANY PROFILE
A family-owned company for more than 85 years, Eastern is a full-service propane and heating oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont.
- 54 S2Gs
- 2 pickups and service vans
LESSONS LEARNED FROM MIKE GAGNE FLEET AVP, EASTERN PROPANE & OIL
1. DRIVERS LOVE THEM.
Propane-powered vehicles are quiet, have no diesel smell, and are lower to the ground so they’re easy to get in and out of for drivers.
2. HAVING OUR OWN GARAGES IS KEY.
Eastern is unique in that it has its own garages and mechanics to convert, service, and repair its propane-powered vehicles. When work does need to be sent elsewhere, the company has a great relationship with a dealer who is very familiar with working on these types of vehicles.
3. IT’S GOOD TO BE A GREEN COMPANY.
Eastern marks each of its propane-powered vehicles as running on clean fuel. People notice and compliment the company for its work to help protect the environment. In 2016, it was recognized as a Northern Star of the Northeast for being one of the largest companies running propane-powered vehicles in the Northeast.
“I’ve always liked that propane-powered vehicles burn cleaner. There’s no dirty diesel smoke coming out of our trucks when they’re on the road, and employees don’t have to breathe that in.”