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With little doubt remaining that integrated smart home technology will soon become the norm in heating and cooling, contractors are making changes to their training and workflow to prepare for an increasingly connected world, Michael Keating writes in Contracting Business.

Keating speaks with Kevin Traut, director of education and training at Rochester, New York–based Isaac Heating & Air Conditioning, who says IoT and smart home technology is the future and contractors can either embrace it or be left behind. “The potential for IoT applications for HVACR are unlimited — everything from air pressure sensors reminding a homeowner they need to be replaced, to remote preventive repairs and diagnostics for service companies,” Traut tells Keating.

The article offers perspectives from several contractors on how they’re training their teams to work with and sell smart home equipment, and how they’re vetting and discussing new technology options with their teams. Although Keating speaks mostly with HVAC contractors, much of the advice is suitable for builders and remodelers — and it serves as a reminder to ensure you and your team are aware of how boilers, furnaces, and water-heating systems will change in the smart home era.

Read more.